For your convenience, our most common customer questions are answered right here.
Not finding what you want? Reach out directly through our Contact Us page.
Are you local?
Yes, we are local to the South West based in Dunsborough. We work from across many areas in the South West.
Which areas do you service?
Dunsborough, Busselton, Vasse, Yallingup, Margaret river, Cowaramup, Bridgetown & Bunbury
*Not limited to these areas
Can I pay by credit card?
Yes, we accept Visa and MasterCard. We also accept cash, cheque and direct debit.
Do you offer free quotes?
Yes, our quotes are free
How can I be sure I will receive a quality job?
We have 15 years of Fencing experience across a range of Fencing types and DO NOT contract work out to external parties or contract workers. We quote the job and we complete the job.
Is there a guarantee on workmanship?
Yes, workmanship is guaranteed for a year. Product warranty’s vary depending on which product is selected.
When will the work take place?
Once we have received the signed confirmation from all parties (yourself & any other relevant parties such as neighbours) the job will be booked in. The sooner this is received the sooner we can order materials & provide you with your new fence or gate!
Why do I need to sign the quote?
Signing the quote initiates a contract between DSI and yourself/your neighbours. It also ensures that all parties are clear on what the job entails, the product to be used, associated costs and our conditions.
Does my neighbour need to sign the quote?
Yes. As we will need access to both properties they will need to sign and agree to the terms also.
What types of fences can you do?
Colorbond™, Hardifence™, pinelap/timberlap, pool & spa, tubular, glass pool fencing, paling, picket, chain wire, cyclone, Modular Wall™, PVC, slat, screen, rural, homestead, balustrade, post & rail, and a wide range of custom made gates (wood, metal, slatted, colorbond, picket etc) and retaining walls -Garden wall™ & panel & post.